Privacy Policy

This Privacy Policy explains the purpose and scope of the collection, use, and protection of personal data by the Deept Lend mobile application ("we", "our", or "us"). By downloading, registering, or using our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using the app.

Deept Lend is powered by Lf Lending Services Corporation. The Deept Lend App offers loan services that are duly authorized by Lf Lending Services Corporation, a lending institution that has obtained approval from the Securities and Exchange Commission of the Philippines. This institution operates within the regulatory framework and oversight of the Securities and Exchange Commission, possessing SEC Registration Number CS202001294 and Authorization Certificate Number 3225. Lf Lending Services Corporation serves as the lender for these services provided by the Deept Lend App.

Lender: Lf Lending Services Corporation
SEC Registration No: CS202001294
Certificate of Authorization No: 3225

1. Purpose of This Privacy Policy

The primary purpose of this policy is to inform users of how their personal and sensitive information is collected, processed, stored, and used. It also describes the rights users have regarding their personal data, and how they can exercise those rights in accordance with applicable laws in the Philippines.

2. Information We Collect

When you use Deept Lend, we may collect the following categories of data:

• Personal Identification: Full name, date of birth, gender, contact number, residential address, and valid government-issued ID.
• Contact and Account Details: Email address, mobile number, and login credentials (encrypted).
• Financial Information: Bank account number, transaction history, credit-related data.
• Device & Technical Information: Device type, operating system, device identifiers (such as IMEI, UUID), network provider, language, location data (if permitted), and app usage behavior.
• Optional Data: Profile photo, contacts (only if explicitly requested and approved), and employment information.

3. How We Use Your Information

We process your data strictly for lawful and transparent purposes, including but not limited to:

• Evaluating and approving your loan application and creditworthiness.
• Managing your account and providing personalized services and notifications.
• Preventing fraud, money laundering, and other illegal activities.
• Complying with legal obligations and regulatory audits in the Philippines.
• Improving our services through analytics, user feedback, and usage trends.
• Providing customer support and resolving service issues.

4. User Consent

By using Deept Lend, you explicitly consent to the collection, processing, and sharing of your data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us. However, doing so may result in limited or full restriction of access to our services.

5. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with trusted third parties when necessary, including:

• Third-party service providers involved in identity verification, data hosting, payment processing, and analytics.
• Government agencies, courts, or regulators when required by law or legal process.
• Business partners for purposes directly related to the loan process and with appropriate safeguards in place.

6. Data Storage and Retention

All personal data is stored securely using encryption and access controls. We retain your data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. After that period, your data will be securely deleted or anonymized.

7. Your Data Protection Rights

As a user, you have the following rights under Philippine data protection laws:

• The right to access your personal data.
• The right to correct inaccurate or incomplete data.
• The right to object to data processing in certain situations.
• The right to withdraw consent and request deletion of your data.
• The right to data portability where applicable.

To exercise your rights, please contact us using the details provided at the end of this policy.

8. Security Measures

We take data protection seriously and implement strong physical, electronic, and managerial safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include end-to-end encryption, regular security audits, and secure authentication mechanisms.

9. Children’s Privacy

The Deept Lend app is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently gathered data from a child, we will promptly delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Users will be notified of any material changes through the App or email. Continued use of the App after such changes indicates acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Address: 11 Don Antonio Buenavista Subd.Bagong Silang Balanga, Bataan, 2100 Philippines
Email: [email protected]